Shipping Policy
Welcome to SVASH. We are committed to delivering your orders efficiently and transparently. Please review our shipping policy to understand how we handle orders and deliveries within India.
1. Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Charges
Free Shipping: We offer free shipping on all orders within India.
3. Delivery Time
Domestic Orders:
We print and pack your orders on demand within 2 to 4 business days at regular times. Additionally, our shipping partners take 2 to 5 days to deliver the orders based on the location of the customer. Therefore, the total turnaround time for your orders would range from 5 to 9 days.
Note: Delivery times may be affected by unforeseen circumstances, such as weather conditions, public holidays, or courier delays.
4. Shipping Partners
We collaborate with reliable shipping partners to ensure timely and secure deliveries across India.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order using the tracking link provided.
6. Shipping Restrictions
We currently only ship within India. Certain items may have shipping restrictions due to size, weight, or legal regulations.
7. Address Accuracy
Please ensure that the shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service within 48 hours of delivery with your order number and photos (if applicable). We will work with our shipping partners to resolve the issue.
9. Customs and Duties
As we only ship within India, no customs duties or international fees will apply.
10. Contact Us
If you have questions about our shipping policy or need assistance with your order, please contact us:
Email: [email protected]
Thank you for choosing SVASH. We appreciate your business and strive to make your shopping experience seamless.